Youth Program Manager

Job Tracking ID:  512181-609097
Location:   Harrisburg, PA
Job Type:  Full-Time/Regular
Date Updated:  February 16, 2018
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Job Description:

Scope of Position
• Provide leadership and direction for the regional youth programs, including Out-of-School Youth, TANF Youth and In-School Youth
• Ensure positive performance outcomes to meet and/or exceed program goals
• Oversee Youth contract requirements for compliance with state and federal regulations
• Provide excellent customer service to internal and external clients
• Ensure program participants are successful and given a high quality of customer service
• Be the liaison for the funding agency

Essential Functions
• Establish professional working relationships to develop community support
• Attend required meetings and apprise Program Managers and staff of new information
• Address human resource and staff concerns, make recommendations for new team members
• Ensure that staff and program resources are being utilized appropriately
• Provide positive vision for required changes during program operation
• Utilize positive communication techniques to resolve issues
• Communicate with staff to implement appropriate concepts/suggestions
• Analyze and understand performance reports and program policy
• Prepare and submit performance documents to the funder for the region
• Facilitation of weekly Direct Reports
• Maintain accurate participant tracking information and ensure quality participant records are maintained
• Maintain EDSI practices and ISO standards to safeguard all client information
• Provide direction on strength-based Case Management

Experience and Skills:

• Should have skills and experience in providing career development assistance
• A working knowledge of MS Office products
• Previous management experience desired
• Project Management experience desired
• Must have experience in team-oriented environment
• Bachelor’s degree in business, education, human services or related area is required
• Should be able to converse with a wide range of professionals and demonstrate a positive professional attitude
• Valid Driver’s License and an automobile are required

To apply for this position, please click on the submit your resume button.

Additional Information:

Job Level:   Management
Number of Openings:   1
Years of Experience:   2 - 5 Years
Level of Education:   BA/BS
Salary:   $ 47,000 to 50,000 per year
Starting Date :   ASAP