Business Services Liaison

Job Tracking ID:  512181-606804
Location:   Norristown, PA
Job Type:  Full-Time/Regular
Date Updated:  January 29, 2018
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Job Description:

Required Duties:
• Interface with other company departments and employees
• Approve CWDS job postings using a thorough validation process including calling employers and verifying FEIN numbers
• Continually review open business opportunities
• Inform local employers of the benefits of using various wage subsidy programs
• Work with BSRs to contact candidates for recruitment events and job postings using CWDS system and resources with Career Coaches
• Monitor retention among EARN customers by interfacing with employers and EARN Career Coaches
• Seek to understand obstacles to retention, and implement plans to improve
• Provide, as required, target estimates or goals and periodic progress reports
• Support onsite recruitment events hosted by the Business Services Team
• Record all employer contacts and services in CWDS and promote JobGateway®
• Represent CareerLink® at conferences, meetings and select social functions as required
• Follow up with CareerLink® employees to ensure that client expectations are met
• Enter employer information into all appropriate databases and monitor employer activities
• Meet performance criteria on a weekly, monthly and annual basis
• Upsell product box opportunities to employers
• Follow-up on employer services to identify placement outcomes
• Serve as a point of contact to direct questions to the Business Services Team
• Keep Business Services Supervisor apprised of successes and obstacles while maintaining a strong focus on required tasks

Experience and Skills:

• Marketing and sales experience preferred
• Customer service experience required
• Must be able to work independently with little or no supervision
• Good interpersonal skills
• Bachelors in Business, Marketing or Human Resources preferred
• Must be computer literate
• Valid Driver’s License and an automobile are required
• 1-3 years of relevant work experience required

To apply for this position, please click on the submit your resume button.

Additional Information:

Job Level:   Mid Career (2+ years)
Number of Openings:   1
Years of Experience:   2 - 5 Years
Level of Education:   BA/BS
Salary:   $ 40,000 to 40,000 per year
Starting Date :   ASAP