Program Manager

Job Tracking ID:  512181-604442
Location:   Pittsburgh, PA
Job Type:  Full-Time/Regular
Date Updated:  January 11, 2018
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Job Description:

Scope of Position
• To provide leadership and direction for the staff. To provide excellent customer service to internal and external clients.
• To oversee the participant’s case management files and ensure contract regulations are being adhered to.

Essential Functions
• Establish professional working relationships to develop community support.
• Attend required meetings and apprise staff of discussions held at these meetings.
• Address human resource and staff concerns.
• Ensure that staff and program resources are being utilized appropriately.
• Provide positive vision for required changes during program operation.
• Utilize positive communication techniques to resolve issues.
• Communicate with staff to incorporate appropriate concepts/suggestions.
• Analyze and understand labor market information.
• Facilitation of weekly staff meetings.
• Recommendation of hiring and termination of staff.
• Day to day management of office operations.
• Maintain accurate participant tracking information, which includes providing Quality Manager in Dearborn with current data.

Experience and Skills:

• Must have 1-3 years of business, training, teaching or sales experience
• Should have skills and experience in providing career development assistance
• A working knowledge of MS Office products
• Previous management experience desired
• Project Management experience desired
• Must have experience in team oriented environment
• Bachelor’s degree in business, education, human services or related area is required
• Should be able to converse with a wide range of professionals and demonstrate a positive professional attitude
• Valid Driver’s License and an automobile are preferred

To apply for this position, please click on the submit your resume button.

Additional Information:

Job Level:   Management
Number of Openings:   1
Years of Experience:   2 - 5 Years
Level of Education:   BA/BS
Salary:   $ 43,000 to 45,000 per year
Starting Date :   ASAP