Performance Specialist
Job Tracking ID:  512181-419116
Location:   Norristown, PA
Job Type:  Full-Time/Regular
Date Updated:  April 02, 2013
 
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Job Description:

Scope of Position

  • To provide follow up case management services, file management and final file document review for both WIA and TANF funded programs.

 

Essential Functions

  • Act as the liaison between the Division Office and EDSI administrative staff on issues concerning billings and performance numbers.
  • Review participant file folders.
  • Performs follow-up case management services, file management and final file document review in accordance with state monitoring for both WIA and TANF funded programs.
  • Respond in a timely manner to requests from the contracting agency on issues related to billings and performance tracking.
  • Provide regular status reports and other requested data to the management team.
  • Provide case management to participants for 6 months after program exit to ensure transitions to employment and post-secondary education are successful. 
  • Maintain Youth Program Datasheet that includes program services, events and program exit information.
  • Update the Individual Service Strategy as necessary
  • Obtain, verify and document participants high school diploma in case notes file and CWDS.
  • Compiles statistical data for TANF compliance reporting and program monitoring
  • Utilize CWDS database to enter monthly service delivery.
  • Has a thorough understanding of all WIA regulations and performance standards in order to provide accurate assistance

Experience and Skills:

 

  • Must have excellent communication, customer service and relationship building skills
  • Able to work in a team as well as individually
  • Efficient time management skills
  • Able to handle multiple tasks simultaneously and meet deadlines
  • A working knowledge of Microsoft Office (Word, Excel, Access)
  • Detailed knowledge of Microsoft Excel (charts, graphs, sorting, formatting, formulas, pivot tables)
  • Able to establish a rapport with individuals of diverse cultures and educational levels and abilities
  • Ability to use Microsoft Outlook to manage and arrange appointments and meetings
  • Associates Degree is preferred

To apply for this position, please complete the 2-step process listed below:

1. Please visit our website and submit your resume online via the link below:

http://edsisolutions.atsondemand.com/index.cfm?fuseaction=512181.viewjobdetail&CID=512181&JID=419116

2. Click on the link below to complete your skills profile:

http://www.myskilldex.com/survey/EDSISkillDexTakeASurvey.html#surveyId=675&benchmark=0

Additional Information:
Job Level:   Mid Career (2+ years)
Number of Openings:   1
Years of Experience:   2 - 5 Years
Level of Education:   BA/BS
Salary:   $ 35,000 to 35,000 per year
 Starting Date :   ASAP